1. Introduction
Epic Edits LTD ("we", "us", or "our") is committed to protecting
your privacy and personal data in accordance with the UK General
Data Protection Regulation (UK GDPR) and the Data Protection Act
2018. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you use our website and
services.
Data Controller: Epic Edits LTD
Registered Office:
128 City Road, London, EC1V 2NX, United Kingdom
ICO Registration Number:
[To be inserted]
Contact:
info@epicedits.co.uk | 020 4576 3998
2. Legal Basis for Processing
We process your personal data under the following legal bases:
-
Contract Performance: Processing necessary to
provide our SEO and web design services
-
Legitimate Interests: For business operations,
fraud prevention, and service improvement
-
Consent: For marketing communications (which
you can withdraw at any time)
-
Legal Obligation: To comply with UK tax,
accounting, and legal requirements
3. Information We Collect
Personal Information You Provide
- Name, email address, telephone number, and postal address
- Company name, business information, and VAT number
- Payment and billing information
-
Website credentials and access information (securely stored)
- Communications and correspondence with us
-
Information provided in forms, surveys, or service requests
Information We Collect Automatically
When you visit our website, we automatically collect:
- IP address and approximate geographic location
- Device information (type, operating system, browser)
- Pages visited, time spent, and navigation patterns
- Referring website addresses and search terms used
- Cookie data (see our Cookie Policy for details)
4. How We Use Your Information
We use your personal data to:
-
Provide and deliver our SEO, web design, and digital marketing
services
- Process payments and manage your account
- Communicate about services, updates, and support
- Send marketing communications (with your consent)
- Analyze website usage and improve user experience
- Comply with legal and regulatory obligations
- Prevent fraud, abuse, and unauthorized access
- Resolve disputes and enforce our terms
5. Information Sharing and Disclosure
We do not sell your personal data. We may share
information with:
-
Service Providers: Carefully vetted third-party
vendors (hosting, analytics, payment processing, CRM systems)
who process data on our behalf under strict data processing
agreements
-
Legal Requirements: When required by UK law,
court order, or to protect our legal rights
-
Business Transfers: In connection with mergers,
acquisitions, or asset sales (with your notification)
-
Professional Advisors: Lawyers, accountants,
and auditors under confidentiality obligations
6. International Data Transfers
Your data is primarily stored and processed in the United Kingdom.
Where we transfer data outside the UK, we ensure appropriate
safeguards are in place, including:
- UK adequacy regulations for approved countries
- Standard contractual clauses approved by the ICO
- Binding corporate rules or other approved mechanisms
7. Data Security
We implement industry-standard technical and organizational
measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure data storage with encryption at rest
- Regular security assessments and penetration testing
- Access controls and authentication protocols
- Staff training on data protection and security
However, no method of transmission over the Internet is 100%
secure. We cannot guarantee absolute security but will notify you
of any data breaches as required by UK law.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
-
Right to Access: Request a copy of your
personal data we hold
-
Right to Rectification: Correct inaccurate or
incomplete data
-
Right to Erasure ('Right to be Forgotten'):
Request deletion of your data in certain circumstances
-
Right to Restrict Processing: Limit how we use
your data
-
Right to Data Portability: Receive your data in
a structured, machine-readable format
-
Right to Object: Object to processing based on
legitimate interests or for direct marketing
-
Right to Withdraw Consent: Withdraw consent at
any time (where processing is based on consent)
-
Rights Related to Automated Decision-Making:
Not be subject to automated decisions without human oversight
To exercise these rights, contact us at info@epicedits.co.uk. We
will respond within one month of your request.
9. Data Retention
We retain personal data for as long as necessary to:
- Provide services and fulfill contractual obligations
-
Comply with legal, accounting, and tax requirements (typically 7
years for financial records)
- Establish, exercise, or defend legal claims
-
Maintain marketing consent records (until consent is withdrawn)
When data is no longer required, we securely delete or anonymize
it in accordance with our data retention policy.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience
and analyze website traffic. You can control cookie preferences
through your browser settings or our cookie consent tool. See our
Cookie Policy
for full details.
11. Children's Privacy
Our services are not intended for individuals under 18 years of
age. We do not knowingly collect personal data from children. If
we become aware that we have collected data from a child, we will
delete it promptly.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not
responsible for the privacy practices of these sites. Please
review their privacy policies separately.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect
changes in our practices or legal requirements. Material changes
will be notified via email or prominent website notice. The "Last
updated" date indicates when the policy was last revised.
14. Your Right to Complain
If you believe we have mishandled your personal data, you have the
right to lodge a complaint with the UK Information Commissioner's
Office (ICO):
ICO Contact:
Website:
www.ico.org.uk
Telephone: 0303 123 1113
Address: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF
15. Contact Us
For questions about this Privacy Policy or to exercise your data
protection rights, please contact us:
Epic Edits LTD
Email:
info@epicedits.co.uk
Phone: 020 4576 3998
Address: 128
City Road, London, EC1V 2NX, United Kingdom