Home/Podcast/Ep. 01
    EP. 01
    2 June 2026

    Why private jet buyers can't find you in ChatGPT

    Your buyers ask AI which charter company to use. Most operators are invisible. Here is why, and three fixes.

    Jacob Milner

    Jacob Milner

    Host, Private Aviation Mastermind

    Key Takeaways

    • If brokers are the only way work comes in, you are not a brand. You are a wholesale supplier competing on price while the broker keeps the client.
    • Buyers who want to book direct now start with AI tools, not Google. ChatGPT gives them two or three names. That is the whole shortlist.
    • Most charter websites cannot be read by AI. A silent hero video, a logo and a phone number give the machine nothing to quote.
    • Three fixes: say plainly what you do and where you fly, earn mentions on trusted and relevant aviation sources, and collect real reviews.
    • Homework: open ChatGPT in an incognito window and ask who the best private jet charter in your city is. If you are not in the answer, that is direct business walking to a rival every day.

    Show Notes

    Most charter operators spend years building a business, then watch UHNW buyers get directed to their competitors by ChatGPT, Perplexity and Gemini.

    In this first episode, Jacob Milner breaks down exactly why private jet operators are invisible in AI search, and walks through three specific fixes you can start this week: making your site readable to machines, earning mentions on trusted aviation sources, and collecting the reviews AI pulls into its answers.

    It ends with a five minute homework task that shows you, in plain sight, whether AI can recommend you at all.

    Resources mentioned

    Full Transcript

    This transcript has been lightly edited for clarity.

    The broker owns the client. You fly the jet.

    Right now, somewhere, a broker is sat on Avinode pricing up a trip. They are going to book one of your jets. They will add their margin, maybe ten percent, and quote it to their client. You will do the flying. The fuel, the crew, the risk, all yours. And the passenger will likely never know your name.

    The broker owns that client. You were just a tail number. Today I want to show you the one thing that starts to break that.

    I am Jacob. I run EpicEdits, and I get private jet operators found so buyers come to you direct instead of through a broker taking a cut. Stick with me. This one is quick.

    How the work really comes in today

    Let us be honest about how it works today. Most of your flying likely comes through brokers. Most of those brokers likely found you on a marketplace like Avinode, unless there was a previous relationship. You are one of around four and a half thousand aircraft on there, sorted by price and availability.

    There is nothing wrong with that. Brokers fill your empty legs. You need them. Brokers are essential.

    But if brokers are the only way work comes in, you are not a brand. You are a wholesale supplier. You compete on price. The broker keeps the margin. And the broker keeps the relationship for next time.

    The way out is direct booking. The client comes to you. You keep the full margin. You own the client. The next trip, and the one after, comes back to you and not to a broker's inbox.

    Every operator I speak to wants more direct work and less reliance on brokers and marketplaces. The only real question is how a buyer finds you in the first place.

    The 2026 shift: buyers ask AI first

    Here is what has changed. It has changed fast, and it keeps evolving every day.

    The buyers who want to go direct start by searching. And more and more, they do not even open Google. They ask an AI tool. Who is the best private jet company in London? Who can fly me to Nice on Friday? Bottom of the funnel questions.

    ChatGPT gives them two or three names, maybe four. That is the shortlist. It does not show a page of blue links the way Google does. You are either in the answer or you do not exist.

    Why AI skips you

    So why are you invisible in that list? There are many reasons, but here is a big one. The AI cannot read your website.

    Most charter sites are built to look expensive. A big silent video in the hero section. A logo. A phone number. Almost no actual words. AI reads text. It cannot watch your video. If your site does not say in plain words what you do and where you fly, the AI has nothing to work with.

    Do not get me wrong. These websites look amazing, and they give potential clients credibility when they land on them. But in a real sense they do nothing for you on Google, on AI platforms, or anywhere else online.

    There are three fixes.

    Fix What to do Why it works
    1. Make your site readable Say plainly what you do and where you fly. Answer the questions buyers actually type. AI quotes sources it can read. Plain text is what it reads.
    2. Get talked about Earn spots on best charter company lists, aviation press and the right directories. Every mention on a trusted, relevant site teaches the AI to trust you.
    3. Get real reviews Ask buyers to leave genuine reviews wherever they can. ChatGPT pulls reviews into more than half its answers.

    Fix one: make your site readable

    Say it plainly. For example: a private jet charter from London serving Europe and the US. Empty legs. Group charter. Cargo.

    Then answer the real questions buyers type. How much to charter a jet to Nice? How fast can you get a jet in the air? Answer these clearly and you become the source that AI quotes.

    Fix two: get talked about

    Get your name on the best charter company lists. Get into the aviation press. Get listed in the right directories. Every time a trusted site says your name, the AI trusts you a little more. Think of it as building a reputation the machine can see.

    The key words are trusted and relevant. A mention on a home renovation site does nothing for you, even if that site has authority. It is not relevant. Relevance and authority have to come together.

    Fix three: get real reviews

    Get reviews. Real ones, where buyers leave them. ChatGPT pulls reviews into more than half of its answers. If you have none, you have handed that ground to the operator who has them.

    This is harder in aviation because of privacy. But whatever you can get is a massive help.

    Your homework this week

    Open ChatGPT in an incognito window. Do not log in. Type a buying intent search phrase. For example: who is the best private jet charter in your city? Make sure it can search the web.

    If your name is not in that answer, that is direct business walking to a broker or a rival every single day.

    Finding out whether AI can even see you is the first thing we check at EpicEdits. That is it for today. I hope this made sense, and I will see you next time.

    Mentioned in this episode

    Episode FAQ

    Questions from this episode

    Straight answers. No sales pitch.

    Two common reasons. First, AI cannot read your website. Sites built around a silent hero video, a logo and a phone number give the machine no text to quote. Second, trusted aviation sources do not mention you, so the AI has no reputation signals to lean on.

    Still have questions?

    Have a question about your visibility? Get the AI Visibility Diagnostic and we'll show you exactly what to fix.

    Find Out Where You Stand

    Is AI recommending you, or your rivals?

    We check what ChatGPT, Perplexity and Google say about your operation. You get the findings in plain English. It costs £750, credited in full against month one if you go ahead.